PRIVACY POLICY STATEMENT
Your privacy is important to us. We responsibly manage the personal information we hold about our customers, shareholders and others. This policy applies to all Le Edge Trading Pty Ltd, its shareholders, office holders, and employees, Licensors, Agents, Brokers and Suppliers (collectively the "Distributor"). Le Edge Trading Pty Ltd.'s policy is to respect the confidentiality and privacy of all individuals who entrust us with their personal information. This Le Edge Privacy Policy's goal is to uphold and maintain the trust people place in us with their personal information as if it were our own.
By using this website, you signify your acceptance of Le Edge Privacy Policy Statement. If you do not agree then please do not use this website.
Personal Information
We collect information that you choose to provide to us, such as your name, email address and postal address.
We also collect information that is not personal such as browser type, operating system and web pages visited for the maintenance of the site.We also use cookies to manage our site and email programs. We do not keep this information for collection or storage for personal use.
Why does Le Edge collect personal information?
To understand and meet our customers' needs. To do this effectively, we may need to collect certain personal information. Our business and the distributors provide many products and services under the Le Edge brand. We use your information to provide you with information on products and samples that you may request. Our website provides the option to purchase products online. When you choose to make an online purchase, we will ask for your credit card information. We do not share your personal information with other marketers unless we have asked and obtained your consent. Without your consent, we will not share your personal information.
The use of your personal information is for the purposes of why you provided it only. If we do require to provide your personal information to a distributor, we require those companies to protect your information in the same manner as Le Edge. They cannot use your personal information other than for the purpose that you provided it. You may instruct Le Edge at any time to withdraw any previous consent for your personal information.
Our privacy policy is consistent with and bound by the National Privacy Principles contained in the Commonwealth Privacy Act. Le Edge Privacy Policy Statement is reviewed from time to time to take account of new laws and technology, changing our operations and practices, and to make sure our Policy Statement remains appropriate to the changing environment.
Management of personal information
Le Edge trains its employees who handle personal information to respect the confidentiality of customer information and the privacy of individuals. Le Edge regards any breach of your privacy as very serious and it is our policy to impose appropriate penalties, including dismissal.
How do we store personal information?
Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and administrative paper-based files and physical procedures are in place to and take steps to protect personal information from loss, misuse or alteration or unauthorized access.
When we collect or transmit sensitive information such as a credit card number or health information, we use Secure Sockets Layer (SSL) encryption for added protection. Your browser indicates that SSL is in place by displaying either an unbroken key or a closed lock at the bottom of your browser window. We may need to maintain records for a significant period. However, when we consider information is no longer required, we will remove any details that will identify you or we will securely destroy the records.
How do we keep personal information accurate and up-to-date?
Le Edge endeavours to ensure that the personal information we hold is accurate and up-to-date. We realise that this information changes frequently with changes of address and other personal circumstances. We can generally update your customer information over the telephone or via email. You have the right to check what personal information about you we hold. Under the Australian Commonwealth Privacy Act, you have the right to obtain a copy of any personal information that Le Edge holds about you and to advise Le Edge of any perceived inaccuracy. The Act does set out some exceptions to this.
To make a request, you will need to complete an application form verifying your identity and specifying what information you require. We will acknowledge your request within 14 days and respond promptly to it. We may charge a fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested. If the information sought is extensive, we will advise the likely cost in advance and can help to refine your request if required.
What if you have a complaint?
If you consider that any action of Le Edge breaches this Privacy Policy Statement or the National Privacy Principles or otherwise does not respect your privacy, you can make a complaint. We will act promptly. To make a complaint, please telephone us on 1300 787 944
What is a Cookie and how does Le Edge use cookies?
A cookie is a small file placed on your computer when you access a website. Cookies store non-personal information and are used to manage your website experience. We use cookies to give you access to certain pages of the website without having to log in each time you visit.
Cookies are used on many internet websites, you can choose if, and how a cookie will be accepted by changing your preferences and options in your browser. You may not be able to access some parts of Le Edge website if you choose to disable the cookie acceptance in your browser, particularly the secure parts of the website. We therefore recommend you enable cookie acceptance to benefit from all the services on the website.
Most browsers automatically accept cookies. To learn more about cookies, including how to refuse cookies on your computer, click these links:
For Microsoft Internet Explorer: https://www.microsoft.com/info/cookies.htm
For Netscape Navigator: https://wp.netscape.com/legal_notices/cookies.html
https://www.allaboutcookies.org/cookies/
How to contact us
If you want to make a general enquiry about Le Edge Privacy Policy Statement, change your personal information or obtain an application form for access to your personal information, please email us at info@le-edge.com
Technology improvements
Le Edge is constantly striving to improve functionality on this site through technology changes. This may mean a change to the way in which personal information is collected or used. The impact of any technology changes, which may affect your privacy, will be posted here.